Frequently asked questions

How we work with hotels, distributors and export buyers — from sourcing and quotes to delivery, quality and traceability.

Where do you source your products?

Directly from farms and outgrowers we work with across Tanzania. Every consignment is sorted, graded and quality-checked before it ships.

Who do you supply?

Hotels and hospitality groups, wholesalers and distributors, and international import buyers. This site is request-a-quote — we do not sell retail online.

How do I get pricing?

Request a quote for the product, quantity and destination you need and we will come back with pricing and availability. Price depends on the product, grade, pack format, volume and destination.

Is there a minimum order?

Minimum order quantities vary by product and destination. Tell us what you are planning and we will confirm what works.

What are your lead times?

Because we source and pack to order, lead time depends on the product, season and quantity. We confirm a schedule when we quote.

Do you deliver, and where?

We deliver to hospitality and trade customers across Dar es Salaam and Zanzibar, and prepare export consignments for sea or air freight to buyers abroad.

How do you handle quality and grading?

Every consignment is graded and inspected against the agreed specification, with cold-chain handling through to dispatch. See our Quality page for the full standard.

Can I trace where a delivery came from?

Yes. We record each consignment through the chain, from farm to buyer, so a delivery can be traced back to where it grew. See our Traceability page.

What are the payment terms?

Payment terms are agreed per order or supply agreement, typically against invoice. We confirm terms when we quote.

How do we get started?

Send an enquiry with what you need — product, quantity, destination and how often — and we will put together a quote and a supply plan.